Refund policy
VCC Support
Returns & Refunds
Our goal is to help you choose the vintage piece you will be happiest owning. Every item is professionally cleaned, measured by hand, represented with high-resolution photographs, and listed with condition notes and a recommended fit. Before shipping, we inspect the exact piece again. Questions are welcome anytime, 24/7, before you order.
Last updated: July 2026
Ultra-quick order processing
Orders shipped twice per day, every day
Orders cannot be cancelled after checkout.
Orders enter fulfillment immediately so we can dispatch them as quickly as possible. Please confirm the item, measurements, and delivery address before completing checkout.
When something does not work out
Contact us. We will help.
Vintage Club Clothing is an authentic vintage clothing reseller. We do not manufacture or reproduce the clothing listed on our website, and we have only one of each item available. Because an identical replacement does not exist, an exchange means helping you find a similar item from our current inventory. When that is not the right solution, eligible items may be returned within 14 days of delivery.
*International customers arrange and pay for tracked return shipping and any related customs or carrier charges.
Start a ReturnEligibility, timing, and item condition
Email info@vintageclubclothing.com within 14 days of tracked delivery. Include your order number, the item Stock number if available, and the reason for the return. Please wait for approval and the correct return instructions before mailing anything back.
- The item must be unworn, unwashed, unused, and unaltered.
- It must be returned in the same condition in which it was received.
- It must be free from new odors, stains, damage, pet hair, or other changes.
- All complimentary gifts and extras included with the order must be returned.
- Approved returns must be posted with tracking within seven days of approval.
Items purchased on sale, at a discounted price, or with a discount code are not eligible for a standard return.
Return ShippingDomestic, international, and tracking responsibilities
Approved returns originating within our country receive free return shipping.
For returns originating outside our country, the customer is responsible for arranging and paying for tracked return shipping. We do not provide prepaid international return labels. The customer is also responsible for customs duties, carrier charges, taxes, or other costs connected with the return.
Questions about an international return are welcome anytime. Contact us before shipping and we will provide the correct instructions.
Please retain your shipping receipt and tracking details until the refund is complete. Vintage Club Clothing cannot accept responsibility for an untracked return or a parcel that is lost or damaged while being returned. Original shipping charges are not refunded for a standard return.
Shipping Damage or Item ConcernsSupport when a parcel is affected in transit
Every item is inspected immediately before shipping and packed with care. In the unlikely event that the parcel or item is damaged in transit or upon receipt, contact us right away. Please keep the packaging and provide clear photographs of the item, parcel, shipping label, and damage.
We will help in every reasonable way, including assisting with available courier or insurance claims and providing shipment records or other information that may be required. We will work directly with you toward the most appropriate resolution.
If you believe the item received differs materially from its listing, contact us promptly with photographs and details so we can review the concern personally.
Refunds and Similar MatchesRefund timing and one-of-one inventory
After a return is delivered, we will inspect it and email you with the approval status. Approved refunds are issued to the original payment method within 10 business days. Your bank, card provider, or payment service may need additional time to post the refund.
Because only one of each item exists, an identical exchange is not possible. At your request, we will help search our current inventory for a similar piece. A different item must be purchased through a separate order unless another arrangement is confirmed by us in writing.
Nothing in this policy limits any rights or remedies that cannot be excluded or restricted under applicable consumer protection law.
Questions before or after ordering?
We are available to help with measurements, condition, fit, delivery, or a return. Reaching out before ordering is always welcome.
Contact VCC Support